Hotel Manager

With over 15 years of experience in hospitality, Katie has worked across various venues in South Australia, honing her expertise in guest needs and service excellence.

Her passion for delivering exceptional service ensures every guest has a memorable experience. Known for her warm and approachable nature, Katie always goes the extra mile to make guests feel welcome.

Outside of work, Katie enjoys spending quality time with her children and husband, creating lasting family memories.

Functions and Marketing Manager

With over a decade of industry experience, Liz specializes in marketing, wedding planning and tailored events, creating unforgettable experiences that reflect each client’s vision. Her attention to detail ensures every event is flawlessly executed, leaving guests with lasting memories.

Outside of her professional life, Liz enjoys fitness, cooking and quality family time. These interests enrich her personal life and inspire a creative approach to all events she organizes.

With her well-rounded expertise and dedication to excellence, Liz brings both precision and passion to every project she manages.

Accommodation Leader

Michelle, or Shell as she’s fondly known, has been a dedicated member of our team at The Richmond for over 10 years.

With her passion for customer service, she’s an invaluable asset to both our guests and our team.

Outside of her work, Shell enjoys spending time with her cats and exploring her love for crystals.

Her knowledge of the hotel and its surroundings makes her the perfect guide for guests seeking recommendations, while her friendly personality ensures everyone feels right at home.